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One minute apology : a powerful way to make things better /

Blanchard, Ken

One minute apology : a powerful way to make things better / Ken Blanchard - India HarperCollins 2003 - 114 p.

ISBN: 9780007160068

Subjects--Topical Terms:
Leadership.
Apologizing

Dewey Class. No.: 158.2 BLA-K

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