TY  - BOOK
AU  - Sharp, Isadore
AU  - Phillips, Alan
TI  - Four seasons: the story of a business philosophy 
SN  - 9781591845645
U1  - 647.94092 SHA-I 
PY  - 2009///
CY  - New York
PB  - Protfolio / Penguin
KW  - Sharp, Isadore
KW  - Four Seasons Hotels & Resorts
KW  - Hotelkeepers
KW  - Canada
KW  - Hotel management
N1  - How did a child of immigrants, starting with no background in the hotel business, create the world's most admired and successful hotel brand? And how has Four Seasons grown so dramatically, over nearly half a century, without losing its focus on exceptional quality and unparalleled service?
ER  -