Bijapurkar, Rama <br/><br/>
Customer in the boardroom? :  crafting customer-based business strategy / 
Rama Bijapurkar 
 - India  Sage Publications  2016 
 - 230 p. 
<br/><br/><label>ISBN: </label>9789351509370 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations-Management.<br/>Strategic planning.
<br/><br/><label>Dewey Class. No.: </label>658.4012 BIJ-R