Carlzon, Jan <br/><br/>
Moments of truth / 
Jan Carlzon 
 - New York  Harper Collins  1987 
 - 135 P. 
<br/><br/><label>ISBN: </label>9780062312860 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Airlines-Sweden-Management.<br/>Aeronautics, Commercial-Sweden-managementﾠ<br/>Scandinavian Airlines system-Managementﾠ
<br/><br/><label>Dewey Class. No.: </label>387.7065 CAR-J