Managing for quality and performance excellence / James R. Evans and William M. Lindsay

By:

Evans, James R

Contributor(s):

Lindsay, William M

Material type: Text

TextPublication details: India Cengage 2014Edition: 9thDescription: 697pISBN:

9788131500668

Subject(s):

DDC classification:

658.4013 EVA-J

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode	Item holds
Books	BITS Pilani Hyderabad	650	General Stack (For lending)	658.4013 EVA-J (Browse shelf(Opens below))	INR 750.00	Available		47991

Total holds: 0

Focuses on the fundamental principles and emphasizes on high performance management practices, such as those reflected in the Baldrige Criteria. This book covers ISO 9000 certification, Six Sigma, and the US Malcolm Baldrige National Quality Award standards. It covers the Body of Knowledge required for ASQ certification.

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