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Winning with employees : leveraging employee experience for a competitive edge / D.N. Venkatesh

By: Material type: TextTextPublication details: India SAGE Publications 2021Description: 418pISBN:
  • 9789391370565
Subject(s): DDC classification:
  • 658.3 VEN-D
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Holdings
Item type Current library Collection Shelving location Call number Status Date due Barcode Item holds
Books Books BITS Pilani Hyderabad 650 General Stack (For lending) 658.3 VEN-D (Browse shelf(Opens below)) Available 46021
Total holds: 0

This book talks about how to engage today′s rarest resource: TALENT. It reveals the secrets for hiring and retaining top talent and building a deeply engaged workforce for organizational success. Winning with Employees unfolds the mantra of turning employee experience into fuel for the organization's customer satisfaction, profit, and growth. With deep industry insights, this book shows that before an organization can deliver a transcendent customer experience (CX), it must first build an excellent employee experience (EX). It will cover several aspects of the execution of EX strategy across all facets of the HR function. Touching upon managing a multi-generational workforce, it discusses various aspects of change and transformation that an organization must undergo to become an ‘experience-focused organization’. Last but not least, this book guides readers on a journey of creating a place where people do not need to show up but want to show up to work.

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