The new edition of an international bestseller helps individuals and organisations shift to a new mindset that will improve performance, Spark collaboration, accelerate innovation, and make your life and everyone around you better. Many of us operate from an inward perspective, a single-minded focus on our own goals and objectives without even being aware of it. This book points out the many ways, some quite subtle and deceptive, that this mindset invites tension and conflict. But incredible things happen when people switch to an outward mindset. They intuitively understand what co-workers, colleagues, family, and friends need to be successful and happy. Their organisations thrive, and astonishingly, by focusing on others, they become more comfortable and more successful themselves! This new mindset brings about significant and far-reaching changes. The outward mindset presents compelling true stories to illustrate the gaps that individuals and organisations typically experience between their actual inward attitudes and their needed external perspectives. And it provides simple yet profound guidance and tools to help bridge this mindset gap. This new edition includes a new preface, updated case studies, and new material covering harbinger's latest research on mindsets. In the long run, changing negative behaviour without changing one's perspective doesn't last-the old behaviours always reassert themselves. But they are changing the mindset that causes the shift in behaviour everything.
"When faced with personal ineffectiveness or lagging organisational performance, we instinctively look for quick-fix behavioural band-aids, not recognising the underlying mindset at the heart of our most persistent challenges. Through true stories and. guidance and tools, [this book may enable] individuals and organisations to make the one change that most dramatically improves performance, sparks collaboration, and accelerates innovation--a shift to an outward mindset."