Complaint is a gift : using customer feedback as a strategic tool / Janelle Barlow and Claus Moller
Material type: TextLanguage: ENG Publication details: India Tata McGraw-Hill 1996Description: 222 pISBN:- 9780070582095
- 658.812 BAR-J
Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|
Books | BITS Pilani Hyderabad | 650 | General Stack (For lending) | 658.812 BAR-J (Browse shelf(Opens below)) | Available | 13837 |
Total holds: 0
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